Terms of Service

1. SCOPE AND ENQUIRIES

These terms describe the ProChat public website and its current service categories. Sending an enquiry does not itself create a customer agreement or guarantee that ProChat will accept or perform work. Do not submit secrets or information you are not authorized to share. Questions can be sent to [email protected].

2. PROCHAT WEBSITES

The public website subscription price is €147 per month excluding VAT for customers in Europe and $179 per month before applicable taxes for customers in the United States. These are independent regional price lists. There is no setup fee and the initial minimum term is three months; afterward the subscription is monthly. Exact notice and billing mechanics must be stated in the customer agreement.

The offer includes a real homepage preview targeted within two business days after ProChat receives sufficient project details. The customer approves the homepage and pays the first subscription invoice before ProChat builds the remaining pages. The customer owns the website and may request a free transfer. A domain remains customer-owned and is billed separately if ProChat procures it. Custom functionality, AI automation and integrations are separately quoted.

3. PROCHAT QA

Professional software testing and quality engineering is €75 per hour excluding VAT, with a four-hour minimum (€300). New clients prepay the first four hours. Scoped QA audits start at €997 excluding VAT; larger engagements require a custom quote. Scope, access, deliverables, schedule and payment terms should be agreed in writing before work begins. Testing reports findings and does not guarantee defect-free software or a particular release outcome.

4. OTHER CATEGORIES

ProChat ShipReady is coming soon and is not currently offered for purchase or download. No release date is promised.
ProChat Open Source tools are free to access subject to the license and notices for each individual repository and component.

5. SCOPE, CHANGES AND LIABILITY

Any service is limited to the scope agreed with the customer. Changes, extra work, hosting or third-party charges may require a separate quote. Before work begins, the customer and ProChat should agree in writing on the project scope, schedule and applicable payment terms.